Preparing for a hybrid office?

This eBook helps ensure your tech needs are supported in your Now Normal

Cloud Bound?

Thinking about new Cloud Technologies to enable your team to work from anywhere ?
Not sure where to begin?

Infrastructure Issues?

Synergy's team of hardware pros are here to give any sized IT department a helping hand!

Tech Refresh

Did Work-From-Home   leave employees with dated devices?
Looking for a widespread tech refresh?

People + technology working in harmony


Something special happens when you bring together the best in enterprise-level IT services, technology, and support to help organizations of all sizes accomplish great things.

When our team of IT experts— who are not just employees, but owners  — are literally invested in their company’s success and all work toward the same goal there’s a term for it: Synergy.  And for us, it's not just our name. It’s our promise.


Operating from Buffalo, Rochester, and Syracuse for the last 50 years, Synergy is Central & Western New York's top Managed Service Provider for small-mid-sized organizations and global institutions alike.

Whether you're a CISO overseeing an enterprise-level cybersecurity program with a specific need, the founder of a regional business looking to scale up IT operations, or an IT Director needing an extra set of hands with end-user support, Synergy's here to assess, recommend and deliver the right technology & solution for you.

And as an employee-owned business, we understand the challenges faced by the 'little guy' and that's why our mission is to provide uncompromising service and solutions that will supercharge a business of any size!

Synergy Values


Unlike most other IT service providers in Central & Western NY, Synergy has achieved the coveted SOC 2 Type 2 designation. This means our critical safeguards and procedures are of the highest standard which allows us to maintain our commitment to cybersecurity, ultimately keeping our partner's data safe.

Voted as a top managed service provider in the region, both local and national organizations have recognized Synergy for the quality services we provide to our customers.

Employee Owned

As an ESOP, Synergy employees own 100% of the company, meaning they have a vested interest in building long-term partnerships with our clients — the kind of relationships built by helping every customer achieve long-term success.


Synergy offers a full range of IT services and solutions designed to adapt to the changing needs of both your business and technological evolution—all supported by experienced IT professionals.


Get the peace of mind of comprehensive, actively monitored protection. Synergy's cyber security expertise leverages the latest technology.

Unified Communications

Work today requires collaboration with teams, customers, and vendors who may be spread out around the country or across the globe.

Cloud Services

Make sure you're benefiting from all the financial and operational benefits of moving to the cloud-all backed by Synergy IT Solutions' enterprise-level service.

Professional Services

Want to supercharge your organization's growth and performance? Synergy Professional Services will work with you to access your current infrastructure.

Managed Services

Synergy IT Solutions’ Managed Services portfolio gives you the confidence of knowing that your IT environment can be under the watchful eye of our knowledgeable engineers.

Emergency Notification & Response

Being able to get the right information to the right people at the right time can save lives. Protecting your people is your number one responsibility.


Whether it’s running your day-to-day IT operations, big picture consultation and strategy, or anything in between, you’ll get solutions that add up to much more than the sum of their parts. 

HubSpot Video
It was important to Synergy to do everything possible to provide the hardware and software at a very competitive price. The response to our questions on product and pricing were handled very well.

Karen Fisk

Director of IT, Stebbins Engineering

They let us choose the right combination of best-in-class technology for driving our company securely into the future of publishing.
PB logo

Jonathan Kurtz

President, Prometheus Books

It has been a pleasure working with Synergy over the years. Their knowledgeable staff has always taken the time to ensure each project is completed timely and to the LSSB standards.

Ryan Emmick

IT System Administrator, Lake Shore Savings Bank