Dedicated Onsite Field Service Engineer


Position:
Dedicated Onsite Field Service Engineer

Hours:
Mon. – Fri. 8:00 a.m. – 5:00 p.m.

Location:
Rochester, NY

Department:

Service Assurance

Profile:

If you’re looking for a position where you can utilize your existing skills and have an opportunity to travel locally to different K-12 educational facilities, this is a career opportunity for you! Our Service Assurance Engineers are the “fire fighters” of our organization. They are called upon to provide a variety of services to our customers, including quick problem resolution on desktop/laptop hardware and associated peripherals.

Challenges and Results:

Our Field Service Engineers must have a strong technical background and good communication skills to deal effectively with our client base.  One of the keys to your success will be your ability to listen carefully to the customer, understand the issues and implement the right solution.

Actions and Results:

Technology/Skills:


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